At this time, APPA 3D Studio ships exclusively within Australia and the Philippines.We hope to expand our shipping destinations in the future.

Shipping costs vary depending on the destination, package size, and weight.Your shipping fee will be automatically calculated at checkout after you enter your delivery address. All shipping charges are determined by our courier partners.

Luzon - 2 to 4 business daysVisayas - 5 to 7 business daysMindanao - 5 to 14 business daysDelivery times are estimates and may vary depending on the partnered courier, delivery location, weather, holidays, and other circumstances beyond our control.

APPA 3D Studio is a family-owned business headquartered in Sydney, Australia, with a branch located in Quezon Province, Philippines.This allows us to serve customers efficiently in both Australia and the Philippines.

Yes. Every APPA 3D Studio design is originally created from scratch by our design engineer, Amreed Alegre. We take pride in creating products that are exclusive to APPA 3D Studio.

At this time, we operate exclusively online and do not have a physical retail store.You can purchase our products through our official website: appa3dstudio.com

AUSTRALIA & PHILIPPINESWe only accept bank transfers.Please send your proof of payment to appa.3dstudio@gmail.com or reply to the confirmation email. Payment confirmations are typically sent within 24–48 hours.

Yes! The paints are safe for kids and it is washable, making them suitable for little artists to enjoy their creative time.

Orders may only be cancelled if production has not yet started.Standard Orders: Once your order has been prepared for courier pick-up, it can no longer be cancelled.Customised or Personalised Orders: Once production has begun, cancellations are no longer possible. If you wish to cancel your order, please contact us as soon as possible at appa.3dstudio@gmail.com

No. We do not sell STL files. All of our products are exclusively manufactured by APPA 3D Studio using our original designs.

Once your order has been shipped, we will send you your tracking number via email.You can track your parcel here:Australiahttps://auspost.com.au/mypost/track/Philippineshttps://www.jtexpress.ph/track-and-trace

If any items are missing from your order, please contact us at appa.3dstudio@gmail.com and provide:Your order numberA complete unboxing video Once we verify that an item is missing, we will either:Ship the missing item at no additional costProvide refund, where appropriate.

If your order arrives damaged, defective, or different from what you ordered, please contact us within 48 hours of receiving your package.To process your claim, please provide:Your order numberA clear photo and video of the item and packagingA photo or video of the sealed package before openingA clear image of the shipping labelA complete, unedited unboxing video from start to finishClear photos or videos showing the issue with the item Please note: Claims submitted without a complete unboxing video may not be eligible for a refund.